Surinder Nath Nanda, Kenneth Elwin Stoughton,
Satyadas Bhatacharya, Charles Ralph Chaytor,
Dirk Van Dalen, and Thomas Lorne McAnulty
(Appellants)
v.
Appeal Board Established by the Public Service
Commission (Respondent)
Court of Appeal, Jackett C.J., Thurlow and
Kerr JJ.—Ottawa, August 24, 1971; January 14,
1972.
Judicial review—Decision of appeal board established
under Public Service Act—Rejection of appeals by unsuc
cessful candidates for employment—Refusal to hear wit
nesses as to bias of member of rating board—Decision set
aside—New hearing limited to evidence of such witnesses—
Federal Court Act, secs. 28, 52.
The six appellants, auditors 1 in the public service, were
unsuccessful candidates for two positions as auditors 2, and
appealed. One of the grounds of their appeals was that a
member of the rating board that assessed their qualifica
tions was biased. Their appeals were heard together by an
appeal board established under the Public Service Act. A
witness called by appellants' counsel testified that he had
been told of a meeting at which a member of the rating
board stated that even though the competition was an open
competition [it was later changed to a closed competition]
he would do his best to promote three of the present
auditors but would definitely take at least one person from
outside. Appellants' counsel was, however, refused leave to
call three witnesses who had actually heard these state
ments made and as appellants withdrew from the hearing
before it was completed the witnesses were never called.
The appeal board rejected the appeals of the six appellants,
who then applied to the court to set aside the appeal board's
decision under section 28 of the Federal Court Act on the
ground, inter alia, that the board had failed to observe a
principle of natural justice in not allowing them to call the
witnesses.
Held (Kerr J. dissenting), the appeal should be allowed.
Per Jackett C.J. and Thurlow J.: On the evidence the
board's refusal to hear the witnesses was reasonably to be
regarded as a refusal to hear them on a relevant matter in
full at any time. The hearing should therefore be re-opened
but, in accordance with section 52 of the Federal Court Act,
the board's further hearing should be limited to an inquiry
into the witnesses' statements and its decision reconsidered
in the light thereof.
APPLICATIONS to set aside decision of
appeal board under Public Service Employment
Act, S.C. 1966-67, c. 71.
M. W. Wright, Q.C. and J. L. Shields for
appellants.
I. Whitehall for respondent.
JACKETF C.J. (orally)—The six individuals
named in the style of cause' apply to this Court
to review and set aside a decision of Mrs. Irene
G. Clapham, who was a "Board" established by
the Public Service Commission under section
45(1) of the Public Service Regulations to hear
an "appeal" by each of the applicants under
section 21 of the Public Service Employment
Act, S.C. 1966-67, c. 71; [R.S.C. 1970, c. P-32].
The "decision" in question is dated at Toronto
on May 17 and 18, 1971, and consists of seven
pages in which Mrs. Clapham deals with "vari-
ous grounds of appeal" advanced on behalf of
all the "appellants" followed by two or three
pages in respect of the "merits" of each of the
appellants.' The appeals were brought against
the "appointment" of two persons other than
the applicants in accordance with a selection
made following Competition 71-DSS-CC-7,
AUI (Senior Auditor), Department of Supply
and Services, Toronto, Ontario.'
Neither the document embodying the
appointments appealed against, nor any of the
documents whereby the preliminary steps were
taken (apart from the advertisement of the com
petition and the report of a selection "Board" to
which report reference will hereafter be made),
have been placed before this Court. As, how
ever, it is common ground that there was an
" appeal " under section 21 of the Public Service
Employment Act against appointments of per
sons who were selected for appointment from
within the Public Service by closed competition,
it would seem that the following provisions of
the Act are part, at least, of the statutory back
ground, viz.:
2. (1) In this Act,
(a) "closed competition" means a competition that is
open only to persons employed in the Public Service;
(j) "open competition" means a competition that is open
to persons who are employed in the Public Service as well
as to persons who are not so employed;
8. Except as provided in this Act, the Commission has
the exclusive right and authority to make appointments to
or from within the Public Service of persons for whose
appointment there is no authority in or under any other Act
of Parliament.
10. Appointments to or from within the Public Service
shall be based on selection according to merit, as deter
mined by the Commission, and shall be made by the Com
mission, at the request of the deputy head concerned, by
competition or by such other process of personnel selection
designed to establish the merit of candidates as the Com
mission considers is in the best interests of the Public
Service.
12. (1) The Commission may, in determining pursuant to
section 10 the basis of assessment of merit in relation to
any position or class of positions, prescribe selection stand
ards as to education, knowledge, experience, language, age,
residence or any other matters that, in the opinion of the
Commission, are necessary or desirable having regard to the
nature of the duties to be performed, but any such selection
standards shall not be inconsistent with any classification
standard prescribed pursuant to the Financial Administra
tion Act for that position or any position in that class.
13. Before conducting a competition, the Commission
shall
(a) determine the area in which applicants must reside in
order to be eligible for appointment; and
(b) in the case of a closed competition, determine the
part, if any, of the Public Service and the occupational
nature and level of positions, if any, in which prospective
candidates must be employed in order to be eligible for
appointment.
14. (1) The Commission shall give such notice of a pro
posed competition as in its opinion will give all eligible
persons a reasonable opportunity of making an application.
15. Applications shall be in such form and shall be made
and verified in such manner as the Commission determines.
16. (1) The Commission shall examine and consider all
applications received within the time prescribed by it for the
receipt of applications and, after considering such further
material and conducting such examinations, tests, inter
views and investigations as it considers necessary or desir
able, shall select the candidates who are qualified for the
position or positions in relation to which the competition is
conducted.
17. (1) From among the qualified' candidates in a compe
tition the Commission shall select and place the highest
ranking candidates on one or more lists, to be known as
eligible lists, as the Commission considers necessary to
provide for the filling of a vacancy or anticipated vacancies.
(3) When establishing an eligible list in the case of a
closed competition, the Commission shall place the quali
fied candidates thereon in order of merit.
18. Where an appointment under this Act is to be made to
a position by competition, the appointment shall be made
from an eligible list established for that position or for
positions of a similar occupational nature and level, but
where such list is exhausted, the appointment may be made
from an eligible list established for positions of a similar
occupational nature at a higher level.
21. Where a person is appointed or is about to be
appointed under this Act and the selection of the person for
appointment was made from within the Public Service
(a) by closed competition, every unsuccessful candidate,
may, within such period as the Commission prescribes,
appeal against the appointment to a board established by the
Commission to conduct an inquiry at which the person
appealing and the deputy head concerned, or their repre
sentatives, are given an opportunity of being heard, and
upon being notified of the board's decision on the inquiry
the Commission shall,
(c) if the appointment has been made, confirm or revoke
the appointment, or
(ci) if the appointment has not been made, make or not
make the appointment,
accordingly as the decision of the board requires.
Very briefly, the scheme for appointment to
or from the Public Service, as established by
these provisions, in so far as this matter is
concerned, involves the following steps:
1. The "deputy head concerned" requests
that an appointment to or from the Public
Service be made by the Public Service Com
mission "by competition" (section 10);
2. Where an appointment is to be made by
"competition" there are certain preliminary
steps to be taken by the Commission (sec-
tions 13, 14 and 15);
3. The Commission must consider all applica
tions received in time and, after considering
such further material and conducting such
examinations, etc., as it considers necessary
or desirable, must select the candidates who
are qualified (section 16(1));
4. From among the qualified candidates, the
Commission shall select and place the highest
ranking candidates on a list or lists known as
"eligible lists" (section 17);
5. An appointment "by competition" is made
from an eligible list (section 18) by the Com
mission (section 10).
As already indicated, we do not have before
this Court any document whereby the "Com-
mission" "selected" any candidate, created any
eligible list, or made any appointment. We do,
however, have a "Board Report" which recites
that "this Board" was "conducted ... by the
Public Service Commission", and which is
apparently a report of a "Board" created by the
Public Service Commission to conduct on
behalf of the Commission certain competitions
under the Public Service Employment Act. That
report makes a finding that, of the "candidates"
therein referred to, only two were successful
and it lists them in ,order of merit. As this is the
document that was the subject matter of the
appeal that resulted in the decision that is the
subject of this application and has been treated
by all concerned as falling within section 21 of
the Public Service Employment Act, it may be
assumed that it has been adopted by the Public
Service Commission and is a selection of candi
dates by the Commission under section 16 of
the Act.
It may further be assumed
(a) that there was a request in this case by the
appropriate deputy head to the Public Service
Commission for certain appointments to be
made by competition;
(b) that the statutory preliminary steps were
taken;
(c) that the applicants and others made
applications in the competition; and
(d) that the Commission set up the "Rating
Board" to act on its behalf in connection with
the conduct of the competition.
I turn now to the provisions relating to the
"appeal", the decision of which is attacked by
the proceeding in this Court. For convenience, I
repeat section 21 of the Public Service Employ
ment Act. That section reads as follows:
21. Where a person is appointed or is about to be
appointed under this Act and the selection of the person for
appointment was made from within the Public Service
(a) by closed competition, every unsuccessful candidate,
may, within such period as the Commission prescribes,
appeal against the appointment to a board established by the
Commission to conduct an inquiry at which the person
appealing and the deputy head concerned, or their repre
sentatives, are given an opportunity of being heard, and
upon being notified of the board's decision on the inquiry
the Commission shall,
(c) if the appointment has been made, confirm or revoke
the appointment, or
(d) if the appointment has not been made, make or not
make the appointment,
accordingly as the decision of the board requires.
Pursuant to section 33 of the Act, which reads
as follows:
33. Subject to this Act, the Commission may make such
regulations as it considers necessary to carry out and give
effect to the provisions of this Act.
the Public Service Commission has made the
Public Service Employment Regulations, which
contain, under the heading "Appeals", the fol
lowing provisions relating to a "selection of a
person for appointment" by "closed competi
tion":
40. Where the selection of a person for appointment is
made from within the Public Service by closed competition,
the responsible staffing officer
(a) shall give to every candidate a statement in writing
that shows
(i) the status of the candidate in the competition, and
(ii) in the case where the candidate is an unsuccessful
candidate, the right of the candidate to appeal, under
section 21 of the Act, against the appointment and the
time, as prescribed by section 42 of these Regulations,
within which the appeal must be brought, and
(b) may give to every candidate such information in
relation to the participation of the candidate in the com
petition as the responsible staffing officer considers
appropriate.
42. Every appeal under section 21 of the Act shall be
brought,
(a) in the case provided for in section 40 of these Regula
tions, within fourteen days from the day on which the
statement mentioned in that section is sent to the person
proposing to appeal, .. .
44. (1) Every appeal brought under section 21 or 31 of
the Act shall be in writing addressed to the Commission and
shall state the grounds on which the appeal is based, such
writing being hereinafter referred to as the "appeal
document".
45. (1) Upon receipt by the Commission of an appeal
document referred to in section 44, the Commission shall
(a) establish a board, consisting Of one or more persons,
to conduct an inquiry into the matter and give to the
board the appeal document, and
(b) send a copy of the appeal document to the deputy
head concerned.
(2) Subject to sections 46 and 47, such further steps in
relation to the inquiry shall be taken as the Commission
determines.
46. The Board established to conduct the inquiry men
tioned in section 45 shall give at least three days' notice to
the person appealing and to the deputy head concerned, or
their representatives, of the time and place fixed by it to
conduct the inquiry.
47. As soon as practicable after the completion of the
inquiry, the board shall render its decision on the inquiry
and shall send a copy thereof, together with the reasons
therefor to the Commission, to the deputy head concerned
and to the person who appealed.
The report of the "Board" that made the
selection in this case does not appear to bear a
date. (Such a board is apparently commonly
referred to as a selection or rating board.) The
work of this selection board was apparently
done during the week of February 15, 1971.
Pursuant to the requirement in section 44(1)
of the Public Service Employment Regulations,
the respective applicants in this proceeding set
out the "grounds" on which they based their
appeals under section 21 of the Public Service
Employment Act, as follows:
S. N. Nanda: "My qualifications and experi
ence have not been duly considered to-wards
the selection of the successful candidates."
K. E. Stoughton: "... my qualifications have
not been duly considered towards the selec
tion of the successful candidates in the above
competition."
S. Bhatacharya: "... my qualifications have
not been duly considered towards the selec
tion of the successful candidates in the above
competition."
C. R. Chaytor: "1. The competition was
improperly called.
2. There are no marks available to rate the
candidates.
3. There are conflicting reports as to the
information used to rate the candidates.
4. My manager was not consulted.
5. My qualifications were not properly
assessed."
D. Van Dalen: "... my qualifications have
not been duly considered towards the selec
tion of the successful candidates in the above
competition."
Th. McAnulty: "1. The competition was not
properly posted but was mailed to certain
individuals and written in English only.
2. No written examination, properly ap
proved by the Public Service Commission,
was given but an oral examination was car
ried out. No evidence was shown that the
same questions were asked of all candidates.
3. No record was kept of the marks obtain
able and the marks obtained by the appellant.
4. My interview, although scheduled for 11
a.m. did not begin until 11.45 a.m. and con-
tinued until 1.20 p.m. which was during my
normal lunch period."
On May 7, 1971, H. E. Done, Assistant
Director, Appeals and Grievances, of the Public
Service Alliance of Canada, wrote to the Direc
tor, Appeals Branch, Public Service Commis
sion, as follows:
I have been appointed to represent the several appellants
whose names appear below when their appeals are heard in
Toronto at 1.30 o'clock in the afternoon of May 17th, 1971.
C. R. Chaytor.
S. Batacharya.
F. E. Lynch.
T. L. McAnulty.
S. Nanda.
K. E. Stoughton.
D. VanDalen.
Each of the appellants has asked me on his behalf to
advise you that he wishes to enlarge his appeal document to
indicate that he will challenge the appointments made
through the medium of competition 71-DSS-CC-7 on the
grounds that:
a) the competition was improperly advertised,
b) the Rating Board was improperly constituted,
c) one of the selected candidates does not meet the
minimum standards required for the position,
d) the Board erred in declaring that he is not qualified for
the position of AU 2.
As their attendance is essential to our case it would be
appreciated if the Board would require the attendance at the
hearing of
Mr. W. E. Devine,
Staffing Co-ordinator,
Administrative Staffing Program B
and
Mr. R. Landriault,
Staffing Officer, Ottawa,
Department of Supply and Services.
I would appreciate it if copies of any further correspond
ence concerning these appeals could be sent to me.
The appeals of the applicants were heard by
Mrs. Irene G. Clapham, who had presumably
been established as a board for that purpose
under section 21 of the Public Service Employ
ment Act, at Toronto on May 17 and 18, 1971.
The Board made a report, as already indicated,
consisting in part of seven pages dealing with
general grounds of appeal advanced on behalf
of all the applicants. This part of the report
reads, in part, as follows:
These appeals are brought by Messrs. S. N. Nanda, K. E.
Stoughton, S. Bhatacharya, C. R. Chaytor, D. VanDalen and
T. L. McAnulty against the selection of Messrs. P. H.
Thomas and D. S. Prinsloo in Competition 71-DSS-CC-7,
AU 2 (Senior Auditor), Department of Supply and Services,
Toronto, Ontario.
The Department's representative stated that the selec
tions had been made by closed competition in accordance
with Section 7(1)(a) of the Public Service Employment
Regulations.
The Department explained that all employees of the
Department in Toronto at the Auditor 1 Level had been
informed by letter that a closed competition was being
conducted for Auditor 2 and they were asked to indicate if
they wished to be considered for the positions. They were
not requested to submit formal application forms since all
the necessary information was contained in their personal
files. Fifteen employees, including the appellants, requested
that they be considered and were called for interview.
The Rating Board assessed the candidates on the basis of
a review of their personal files and current appraisal
reports, discussion with their supervisors, and their per
formance at the interviews.
The Appeal Board will first consider the general points
advanced on behalf of all the appellants.
First is the allegation that the Rating Board was improper
ly constituted. The appellants called attention to Chapter
10, Section 13 of the Public Service Commission Staffing
Manual, the relevant portion of which reads as follows:
In determining the qualifications of candidates by inter
view, all members of the board should have a knowledge
of duties to be performed, the required qualifications and
the selection standards and should participate systemati
cally in the questioning of candidates. All the questioning
should appear to the candidate to be purposeful. It is the
responsibility of staffing officers to see that the member
ship of the board and the assignment of subject matter to
the members will insure a unity of purpose and full
participation. Too many members will reduce the degree
of participation of each to the point where each may
appear to be for a time an "observer".
The appellants contended that this section meant that
every person who served on the Rating Board must have a
knowledge of all the duties, technical or otherwise, which
the successful candidates would have to perform. One of
the members of the Rating Board, Mr. W. E. Devine, a
Public Service Commission Officer, was incompetent to
serve on the Rating Board since he had no technical qualifi
cations as an auditor. Another member of the Rating Board,
Mr. J. H. Freke, although qualified from a technical point of
view, should have disqualified himself for having precon
ceived views. He had been overheard making some remark
about the outcome of the competition. Of the three mem-
bers of the Rating Board, only one, Mr. Freke, was fully
conversant with the duties of the positions and he was
biased. The third member, Mr. R. Landriault, did not have
an adequate knowledge of the duties of the positions to be
filled.
The Department replied that Mr. Devine was a Public
Service Commission Officer who was fully competent to
serve as a member of the Rating Board. He was in charge of
the Auditor Staffing Programme for the Commission, he
was an adviser to Departments on auditors, and he had
conducted courses and lectures on the techniques and selec
tion of auditors. He was, therefore, exceptionally well quali
fied to act as chairman of the Rating Board. Mr. R. Land-
riault had wide experience in staffing matters, being a
Personnel Officer with the Department, whereas Mr. Freke
occupied the position of Director of the Auditor Services
Bureau in Toronto, under whom the incumbent of the
positions to be filled would be working.
The Department added that the appellants had misinter
preted the Staffing Manual and that it had never been the
Commission's intention that a Rating Board should consist
of technical members to the exclusion of any other mem
bers who might make useful contributions to its delibera
tions. The Department denied that Mr. Freke had been in
any way biased and pointed out that no evidence had been
introduced to support this allegation.
This Appeal Board is altogether unimpressed with this
ground of appeal and accepts the Department's reply with
out hesitation. Two of the members of the Rating Board
were fully qualified from the technical point of view and the
third member was a Personnel Officer whose competence
more than satisfied the requirements of the Staffing
Manual. The Manual requires only that the Rating Board
members "should have a knowledge of duties to be per
formed, the required qualifications and the selection stand
ards ...". The appellants have not shown that any Rating
Board member failed to meet this requirement.
On the subject of the allegation that Mr. Freke was
biased, the Appeal Board is likewise unimpressed with the
evidence which the appellants have brought. It is altogether
insufficient to make reference to some casual coffee break
conversation out of context. The alleged remarks of Mr.
Freke prove nothing at all and the Appeal Board will not
take them into any account.
The various general grounds of appeal, although labori
ously advanced by the appellants, do not contain any valid
reason for the appeals to be allowed. The issues raised are
without substance and the Appeal Board has no hesitation
in dismissing them and passing on to the individual appeals
of the six appellants.
The appellants' representative withdrew from the hearing
before the individual cases were heard, except that of Mr.
Nanda. He stated, "I am dismayed and disillusioned with
the quality and the conduct of the hearing. There would be
no point whatsoever in pursuing the merits of the individual
cases."
Since the appellants did not state that they wished to
withdraw their appeals, the Appeal Board informed them
that the hearing would proceed in their absence and in the
absence of their representative.
This part of the report was followed by a sepa
rate section dealing with the "merits" of each of
the applicants.
The proceeding in this Court is taken under
section 28 of the Federal Court Act, subsection
(1) of which reads as follows:
28. (1) Notwithstanding section 18 or the provisions of
any other Act, the Court of Appeal has jurisdiction to hear
and determine an application to review and set aside a
decision or order, other than a decision or order of an
administrative nature not required by law to be made on a
judicial or quasi-judicial basis, made by or in the course of
proceedings before a federal board, commission or other
tribunal, upon the ground that the board, commission or
tribunal
(a) failed to observe a principle of natural justice or
otherwise acted beyond or refused to exercise its
jurisdiction;
(b) erred in law in making its decision or order, whether
or not the error appears on the face of the record; or
(c) based its decision or order on an erroneous finding of
fact that it made in a perverse or capricious manner or
without regard for the material before it.
The application under section 28 to review
and set aside reads, in part, as follows:
TAKE NOTICE that the above named Appellants hereby
apply to this Honourable Court to Review and Set Aside a
decision of the Respondent delivered by Mrs. Irene G.
Clapham as Chairman thereof which decision was released
by the Respondent on the 8th day of June, 1971 on the
following grounds:
1. The Chairman of the appeal Board failed to observe
principles of natural justice in that:
(a) she did not allow the person appearing on behalf of
the Appellants an opportunity to call witnesses,
(b) she insisted that the Appellants make final argument
before hearing the evidence of the Department of Supply
and Services,
(c) without his consent, she gave the written notes of the
person appearing on behalf of the Appellants to the
person appearing as the representative of the Department
of Supply and Services,
(d) 4
(e) she denied the person appearing on behalf of the
Appellant the opportunity to put in any evidence in reply.
2. The Chairman of the Appeal Board based her decision
on an erroneous finding of fact that she made in a perverse
or capricious manner in that,
(a) she held, at Page 4 of the said decision, that the
conversation of Mr. Freke was a "casual coffee-break
conversation" without hearing all the evidence relating to
this issue.
While the application refers to another
ground for this application to review and set
aside the decision of the Appeal Board that was
set up under section 21 of the Public Service
Employment Act to deal with the applicants'
appeals, the applicants' memorandum of fact
and law, as I read it, and the argument of
counsel for the applicants, as I understood it,
were limited to the ground that Mrs. Irene G.
Clapham, who is the appeal "Board" failed to
observe the fundamental principles of natural
justice "and the legal principle of audi alteram
partem in that she did not fairly hear the case
put forward by the representatives of the appli
cants." The several respects in which she has so
failed, according to the applicants, are set out in
five different paragraphs of their memorandum
of fact and law filed in this Court.
As there was no verbatim record of what
transpired at the hearing of the appeals and the
parties were not able to agree on the facts that
they regarded as relevant, the parties were per
mitted to file affidavits and to cross-examine on
each other's affidavits.
I shall now summarize, as nearly as I can, the
"hearing" of the appeals, so as to give some
understanding of the sequence of events in so
far as they have been established by the materi
al before this Court and bear on the arguments
that have been made in this Court.
The Appeal Board sat in Toronto on May 17
and 18, 1971. Mr. Harold Edward Done, Assist
ant Director of Appeals and Grievances for the
Public Service Alliance of Canada, acted as
representative of the applicants, all of whom
were with him in the hearing room. Mr. E. F.
Coffin appeared as the representative of the
Department of Supply and Services. There were
also present other persons to assist Mr. Coffin,
including Mr. W. E. Devine, who had been
chairman of the selection board, and Mr. John
Freke, who had been a member of that board.
At the commencement of the hearing, Mrs.
Clapham explained the way the hearing would
be conducted, as follows:
(a) That I, as Chairman, will read certain documentary
evidence which I have which then will be entered into
evidence;
(b) The Department will explain the procedure followed
by the Rating Board, and the reasons for the failure of the
Appellants;
(c) The Appellant's representative may question the
Department;
(d) The Appellant's representative will advance his argu
ments and case;
(e) The Department's representative may then ask ques
tions. If the Appellant was called in person then both the
Department and I may ask questions from the Appellant;
(f) The Department may then comment or rebut the
points raised by the Appellants.
(g) If the Department has introduced new evidence then
the Appellants may introduce evidence in rebuttal to
these new points;
(h) Either side may sum up;
(i) I will then review the evidence, and advise in due
course the representatives of the Appellants and the
Department of my decision.
Having given that explanation, Mrs. Clapham
invited the representatives of the appellants and
the Department to ask questions if they did not
understand any point in the procedure. No
questions were asked with reference thereto
and no objections were raised to the procedure
proposed. '
When Mr. Coffin, the departmental repre
sentative, started to give a preliminary explana
tion about the selection Board and how it ope
rated, Mr. Done objected, probably on the
ground that Mr. Coffin's statements were
"hearsay", and "requested that the Appeal
Board call upon Mr. W. E. Devine, who was
present and who was Chairman of the Rating
Board, to explain how the Rating Board pro
ceeded in its assessment". This objection was
overruled and the request was refused. At the
conclusion of Mr. Coffin's explanation, Mr.
Done availed himself of an opportunity, that
was allowed to him, of putting questions to Mr.
Coffin.
Thereafter, Mr. Done was given an oppor
tunity of putting questions to Mr. Devine, but,
when he attempted to question Mr. Devine with
respect to his qualifications to sit on the Rating
Board, Mrs. Clapham refused to permit such
questions. According to Mrs. Clapham now, the
reason she gave at the time for disallowing such
questions was that, at that particular "point" in
the hearing, "the procedure followed at the
Rating Board Hearing was being considered and
not the qualifications of the Rating Board mem
bers". Furthermore, she says that she "ex-
plained to Mr. Done that if he wished to ques
tion Mr. Devine's qualifications he may do so
later, and then the Department would have to
answer his assertions". She further says now
that it appeared to her "that the issue Mr. Done
was raising was not whether Mr. Devine had the
qualifications which he was said to have, but
whether those qualifications were sufficient to
qualify him as a member of the said Rating
Board".
Subsequent to Mr. Devine's "evidence" Mr.
John H. Freke, another member of the Rating
Board, was questioned by Mr. Done.
After the aforesaid departmental "wit-
nesses", according to Mrs. Clapham, she called
upon Mr. Done to commence his "case".
According to the applicants, Mr. Done
explained to Mrs. Clapham that he had three
general arguments to make which would apply
equally to the cases of all the appellants before
her and he "then proceeded with the appeal of
S. N. Nanda ...".
In any event, Mr. Done then called upon the
applicant Nanda to testify, and he did so. There
is a conflict as to what happened at this point. I
can, I think, best explain the applicant's posi
tion by quoting paragraph 10 of Mr. Done's
affidavit. That paragraph reads as follows:
During his testimony, Mr. Nanda stated that he had been
told about a meeting held by Mr. Freke at which time Mr.
Freke stated that even though it was an open competition,
he would do his best to try to promote three of the present
auditors in the competition but that he would definitely take
at least one person from outside. As this was not direct
evidence concerning the meeting, I then proposed to call
three witnesses who were actually present thereat. The
chairman objected to my calling the supporting witnesses
and stated that Mr. Nanda had already spoken on that point
and she saw no sense whatever in three other people telling
her the same thing. I reminded her that Mr. Nanda had told
us quite candidly that he was not present at the meeting and
that remarks allegedly made by Mr. Freke had been report
ed to him by others. The chairman nevertheless still refused
to allow me to call the three witnesses to testify on this
aspect of the evidence.
The respondent's position is that, while the
three witnesses in question were not permitted
to give evidence at that point in the proceed
ings, there was no refusal to hear them and it
was always understood that they would be
heard at some later point in the hearing of the
appeals. Under cross-examination on her affida
vit, Mrs. Clapham says that, when Mr. Nanda
testified concerning the conversation that Mr.
Freke had with his staff and the applicants
wished to bring witnesses to testify as to the
actual conversation that had taken place, she
told Mr. Done that "since each Appellant was
to testify in turn, and because I had accepted
the evidence that had been brought forward,
and the fact that this conversation had taken
place, and since the Appellants were testifying
then they could re-emphasize this point since
they were a witness to this conversation". By
her affidavit filed in this Court, Mrs. Clapham
gives a reason why she "did not consider" Mr.
Freke's conversation relevant. See paragraphs
29 and 30 of her affidavit, which read as
follows:
29. That Mr. John H. Freke then gave evidence regarding
a point which was raised by Mr. Nanda in his evidence,
which concerned a conversation in which the said Mr.
Freke expressed an opinion that it would be in the interest
of the Department if some of the positions were filled by
outsiders, if very clever "hot shots" could be found.
30. That since the above conversation was held prior to
the closed competition (the competition under Appeal) and
at a time when the competition was open only, I did not
consider this conversation relevant.
After Mr. Nanda's evidence, Mr. Done put
forward his arguments on the general points to
which he had earlier referred. There is, how
ever, a difference between Mr. Done and Mrs.
Clapham as to what he was being required to do
at that stage. Mrs. Clapham says: "I asked Mr.
Done to advance his arguments why the deci
sion of the Rating Board should not be upheld".
Mr. Done says: "I then completed Mr. Nanda's
case and waited for the Department to put in its
case. However, the chairman advised me that if
I had any argument to offer on Mr. Nanda's
behalf, I would have to make it now. I replied
that I had not yet heard the Department's case,
and, therefore, could not make a proper argu-
ment on Mr. Nanda's behalf. The Chairman
reminded me that it was her privilege to con
duct the hearing in whatever manner she chose
and it was her practice to proceed in this
manner. I had no choice but to argue Mr. Nan-
da's case." In any event, Mr. Done proceeded
to put in an argument which more or less pre
cisely followed prepared notes with regard to
the "general arguments" that applied to the
cases of all the appellants and he also made
submissions that applied only or specifically to
Nanda's case.
Another controversial question arises in rela
tion to the circumstances under which Mr.
Done's notes on the general arguments were
very reluctantly made available by Mr. Done to
Mrs. Clapham and by Mrs. Clapham to Mr.
Coffin so that Mrs. Clapham and Mr. Coffin
were able to follow them while he read them
without having to make notes.
At the conclusion of Mr. Done's argument,
the hearing was adjourned until the next day.
The next day, the Department's representa
tive, Mr. Coffin, caused Mr. Freke to give evi
dence, Mr. Freke caused one or more of his
"subordinates" to give evidence, and Mr. Done
put questions to Mr. Freke and at least some of
the others. Mr. Coffin then "summed up his
argument".
Two controversial matters arise at this point.
They can best be indicated by quoting from Mr.
Done's affidavit. The first is raised by para
graphs 21 and 22 of the affidavit, which read as
follows:
21. On cross-examination by myself of Mr. Freke, he
admitted that he held what he described as an impromptu
meeting during a coffee break, and explained to the audit
staff that although it was an open competition, at least
one or two of the present auditors in the department
would be selected for promotion.
22. At the conclusion of the department's case, because
Mr. Freke had testified about this meeting and alleged
that it had occurred in a casual manner quite incidentally
during a coffee break, I requested the opportunity to call
witnesses in reply with respect to this meeting. Their
evidence would have established that in fact Mr. Freke
had sent word around the department that this meeting
was to be held in order to discuss the competitions which
were being held. Once again, the chairman refused me the
opportunity to call these witnesses.
This incident is not admitted by the respondent
but there is some corroboration for it in the
evidence of Mr. Coffin. The second controver
sial matter that arises with reference to this
point in the proceedings is brought out by para
graph 24 of Mr. Done's affidavit, which reads
as follows:
24. During his argument, Mr. Coffin described the
qualifications of Mr. Devine, the chairman of the Rating
Board. I objected to this method of establishing the
qualifications of the Rating Board because no evidence
had been allowed with respect to the qualifications of any
of the members of the Board. Further, I reminded the
chairman that Mr. Coffin's remarks were quite improper,
and that he should not be allowed to continue because I
had no opportunity to test the accuracy of his statement.
The chairman replied that Mr. Coffin could raise what
ever statements he wished in his argument on whatever
matters he thought necessary.
The respondent's position is that Mr. Coffin and
Mr. Devine spoke concerning Mr. Devine's
qualifications and position and were available
for cross-examination with regard thereto
before Mr. Coffin put forward his argument
concerning his rebuttal evidence.
After Mr. Coffin had summed up, it would
appear from Mr. Done's cross-examination on
his affidavit that he did not "speak again" but
he either asked for an adjournment, or took
advantage of a luncheon adjournment, to have a
meeting with all the applicants, at which time he
was instructed by all of them "that it was their
opinion that the chairman was not competent to
hear this appeal and there would be no point in
arguing the merits of any other case". When the
hearing was reconvened, he so informed Mrs.
Clapham. He informed her that he did not see
any point in continuing, and that he was
instructed to withdraw and rest his case "on the
three basic points" that they had made in sup
port of each one. Mrs. Clapham informed him
that she would proceed with the appeals in his
absence and he replied that that was her
privilege.
The foregoing is the best outline that I can
construct of the events that took place at the
hearing to the extent that we have evidence
about them and they are relevant. Inevitably
our information is incomplete and imprecise.
Before getting down to the question whether
the applicants have succeeded in showing in
this Court that Mrs. Clapham failed to observe
principles of natural justice in her conduct of
the inquiry under section 21 of the Public Serv
ice Employment Act, I deem it necessary to
explore certain basic points in the relevant
legislation and their implications in relation to
this application.
In the first place, section 10 of the Public
Service Employment Act required that the
appointments appealed against be made by the
Commission and be based on "selection accord
ing to merit, as determined by the
Commission". 5 In addition, section 10 requires
that the Commission make the selection "by
competition" or "by such other process of per
sonnel selection designed to establish the merit
of candidates as the Commission considers is in
the best interests of the Public Service". There
are also certain statutory directions concerning
competitions (sections 13, 14, 15 and 16). As
the selection under attack was made "by com
petition", its validity, therefore, depends on its
having been a "selection" made by the Commis
sion "according to merit, as determined by the
Commission" and after complying with such of
the statutory regulations as are mandatory
rather than merely directory.
The second basic point in the relevant legisla
tion that requires to be noted at this stage is
that, under section 21 of the Public Service
Employment Act, when there is an appeal
against an appointment, the Appeal Board is
required to conduct an "inquiry" at which the
"person appealing" and the "deputy head" con
cerned are to be "given an opportunity of being
heard". In my view, the "inquiry" contemplated
by section 21 is, ordinarily, an inquiry into the
question whether the "selection" on which was
based the appointment appealed against was a
selection "according to merit, as determined by
the Commission" and was made by the Com
mission in the manner contemplated by section
10. I am further of the view that the "oppor-
tunity of being heard" to which the person
appealing and the deputy head are entitled is an
opportunity of putting before the Appeal Board
during the inquiry any facts that bear on those
questions, and a reasonable opportunity of put
ting forward submissions as to why, on the
facts brought out on the inquiry, the selection
should or should not be found to be a selection
properly made and based on merit as deter
mined by the Commission. In my view, if, on an
inquiry under section 21, the Appeal Board has
not given such opportunity, there has been a
failure to comply with the requirements of sec
tion 21 and, therefore, an error in law, which
would probably have the effect of making a
nullity of any decision that the Appeal Board
has purported to give. 6
The question as to what is comprehended in
the question whether a selection was a "selec-
tion according to merit, as determined by the
Commission" is one that has to be considered in
relation to the facts of a particular case. I
should have no doubt that, where the "selec-
tion" is made by the Public Service Commis
sion, after going through the formality of a
"competition", for reasons that are foreign to
"merit", the selection would be a nullity wheth
er the three members of the Commission made
the "selection" personally or whether it was
made by a selection board or other person or
persons acting on behalf of the Commission. A
clear example of such an illegal selection would
be a selection made to comply with a ministerial
direction to "select" a named person (if such a
direction is thinkable in this period in our histo
ry) or to carry out a desire to confer a benefit
for personal reasons on a particular candidate.
Very difficult questions may arise as to whether
an appeal board may overrule the Commission
or a selection board or other persons acting on
the Commission's behalf, when it has made a
choice honestly, without ignoring any section
12 standard, of the candidate who, in its judg
ment is most suitable "having regard to the
nature of the duties to be performed". In other
words, nice questions may arise as to whether
section 21 contemplates that the Appeal Board
will invalidate an appointment based on a selec
tion made by the Commission or those acting
for the Commission, on the ground that the
individuals concerned had failed in fact to make
a "selection according to merit" even though
they had honestly done their best to do so on
the materials before them. These questions do
not, however, in my opinion, arise on this
application.
Certain questions do, however, arise out of
the applicants' "ground" of complaint before
the Appeal Board that "the Rating Board was
improperly constituted". It does not appear that
there was any provision in the statute or regula
tions for the so-called rating or selection board.
It must, therefore, be something called into
being by the Commission as the Commission's
instrumentality for doing a part of the selection
job imposed on the Commission by section 10
of the Public Service Employment Act. On the
other hand, while there is no specific legal
authority for such a board and, therefore, no
legal qualification for its members and no legal
requirement as to the manner in which it is to
be constituted, nevertheless, if the persons
chosen to perform such a task were incapable
of performing a "selection" such as is contem
plated by section 10—because they were
incompetent to form a judgment concerning the
candidates having regard to the duties to be
performed by the successful candidate, or
because they had minds that had become so
entrapped in preconceived ideas that they were
incompetent to form such a judgment, or
because they had lent themselves to some
improper arrangement in connection with the
matter—then, in my view the Board would have
been so constituted that the ultimate selection
was a nullity.' Caution must, however, be exer
cised in considering any such attack on a selec
tion board. It is to be remembered that the
statute itself contemplates all selections being
made by the Public Service Commission, which
consists of three persons, who cannot possibly
have themselves the professional or other
qualifications required of all candidates for
positions in the Public Service. It is also to be
remembered that the whole end and purpose of
the selection process is filling positions in the
Public Service "according to merit", which
means, as I understand it, that the best persons
possible will be found for the various positions
in the Public Service "having regard to the
nature of the service to be performed". The
whole aim and objective is to make the Public
Service as effective as possible. I question,
therefore, whether any view honestly held by a
responsible senior officer as to the require
ments of the service can disqualify him from
participating in the selection process. Surely,
the advisability of involving in the selection
process those responsible for the efficient oper
ation of the Public Service is the reason for
section 6 of the Public Service Employment Act
under which the Commission can delegate the
selection function to the responsible deputy
head and persons under him. There is, however,
a clear difference, in my view, between a view
held by a senior officer as to the requirements
of the Public Service and a pre-determined posi
tion that a particular selection is to be made or
not made regardless of "merit" as that may
appear at the end of the selection process.
According to the applicants' memorandum of
fact and law filed in advance of the hearing of
this application, Mrs. Clapham failed to observe
the principles of natural justice and the legal
principle of audi alteram partem in that she did
not fairly hear the case put forward by the
representatives of the applicants. The particu
lars of such failure as given by the memoran
dum are as follows:
1. She set down the procedure that was to be
followed for the appeals but did not follow
the procedure set down by the Public Service
Commission (paragraph II-2).
2. She denied the representative of the appli
cants the right to cross-examine the Chairman
of the Rating Board with respect to his
qualifications to sit on the Rating Board,
which, according to the applicants, was an
important issue being raised on their behalf
(paragraph II-3). 8
3. The representative of the applicants was
not allowed to lead evidence on the question
whether Mr. Freke had disqualified himself
from being a member of the Rating Board
because of certain statements that he made at
a meeting with his staff before the hearing
"wherein he indicated that he had already
reached certain conclusions with respect to
the competition" but a different standard was
applied to the representative of the Depart-
ment when he led evidence about the meeting
in question (paragraph II-4).
4. Mrs. Clapham directed the representative
of the applicants to make his "final argu
ment" before hearing the evidence put in on
behalf of the Department (paragraph II-5).
5. Finally, she erred in making available a
copy of the personal notes of the representa
tive of the applicants to the representative of
the Department (paragraph II-6).
Unfortunately, it is not possible for this Court
to judge the merits of these complaints upon a
review of precisely what was said and done
during the inquiry in question as there was no
verbatim report of the proceedings, or, if there
was, it has not been put before the Court. I say
that this is unfortunate because it has led to a
situation where we are being asked to reach a
conclusion on the basis of the evidence of the
participants, which, in addition to being very
sketchy, in the nature of things, is not restricted
to an objective statement of what was actually
said and done during the hearing, which is all
that should properly be taken into account, but
is a small proportion of what was in fact said
and done mixed with a large proportion of cur
rent recollections of what was intended to be
said and of ex post facto rationalization and
explanation. I mention this to explain why, in
my assessment of the situation, I shall try to
ignore certain parts of the evidence that, on
balance, seem to be very human attempts by
witnesses to put a better appearance on conduct
that is under scrutiny. (Usually such attempts
make the witness appear to worse and not
better advantage. Always, they complicate the
task of deciding on a balance of probabilities
what actually transpired.) I also mention this
aspect of the matter for another reason. A prac
tice that leads to persons who have taken part
in inquiries, as advocates or judges, being
grilled subsequently as to precisely what was
said, and when, and why, cannot but adversely
affect the conduct of such proceedings. The
task of a lawyer or judge, or some person
playing an analogous role, is sufficiently heavy
without having added to it the necessity of
putting himself in a position to report, and poss
ibly defend, at some subsequent time, each step
he takes in a matter. It does seem to me that
cross-examination such as that of the witnesses
Clapham and Done in this application is to be
deprecated, although I do not presume to indi
cate how similar procedures can be avoided in
the future.
I can deal relatively quickly with three of the
five particulars of failure to observe the princi
ples of natural justice relied upon in the appli
cants' memorandum of fact and law.
First, with regard to the contention that the
procedure adopted by Mrs. Clapham did not
follow the procedure set down by the Public
Service Commission of Canada, I am of the
view that, if in fact Mrs. Clapham did not
follow the procedure recommended or suggest
ed by the Commission, this is not, in itself, a
vice that invalidates her decision. I did not
understand counsel for the applicants to rely on
this particular as an independent head of inva
lidity but rather that they urged it as explaining
or demonstrating the vice for which they con
tended under other heads.
Second, with regard to the incident when
Mrs. Clapham obtained Mr. Done's notes from
him and made copies for herself and the depart
mental representative, I am not able to under
stand how, even if Mr. Done's version be
accepted in its entirety, this incident resulted in
the applicants not having had a full and com
plete opportunity to be heard. It does not
involve their not having an opportunity to put
forward the facts on which they relied and it
does not involve any curtailment on their privi
lege to make submissions. It follows that I am
relieved of the necessity of forming any opinion
as to what actually happened in this connection.
I might, however, say that, in my opinion,
(a) a person holding such an inquiry should
not attempt to force either side to part with
documents in their possession unless they are
documents that the tribunal has some legal
right to demand, and
(b) if one side supplies a document to the
tribunal, it should only be accepted on terms
that the other side will also have a copy.
As I understand Mrs. Clapham's evidence, she
would agree with these views and had no inten
tion to do anything inconsistent therewith.
Third, I do not conclude, after studying the
relevant evidence with care, that Mr. Done was
required, or could reasonably have thought that
he was required, to make his "final" argument
on any aspect of the appeals before all the
evidence was in in relation thereto. The outline
of procedure given by Mrs. Clapham clearly
contemplated a final summing up by the parties
and there is no indication by Mr. Done that he
either asked for or was refused the right to
make such a summing up.
That leaves for consideration the question
whether the applicants were deprived of an
opportunity to make out their case
(a) with regard to the qualifications of Mr.
Devine, and
(b) with regard to the statements made by Mr.
Freke before the holding of the competition.
These matters cause me great difficulty.
On the one hand, I accept it that Mrs.
Clapham at all times intended, in her own mind,
that the applicants would be allowed to lead the
evidence of the three witnesses concerning the
statements made by Mr. Freke and that she
would consider their evidence in relation to all
the appeals. I also accept it that she at all times
intended to permit the representative of the
applicants to question the appropriate officers
on the qualifications of Mr. Devine. In addition,
I may say that I have no sympathy with the
manner in which Mr. Done conducted the case
for the applicants before the appeal tribunal. On
his own evidence, he was, at certain times at
least, something less than polite and coopera
tive. Those of us who have had experience with
hearings of a judicial nature know that such
conduct is calculated to lead even the most
experienced of judicial officers into error.
With reference to the qualifications of Mr.
Devine, it should be noted that Mr. Done admits
quite frankly that he had no facts to put before
the Appeal Board. He was relying on an oppor
tunity to cross-examine witnesses produced by
the Department. A submission might have been
made on behalf of the respondent that the onus
was on the appellants before the Appeal Board
to make out any attack that they might have to
make on the appointments and that, if they had
no facts to offer, that was an end to the particu
lar attack. Fortunately, that position was not
taken by the respondent as it might have raised
difficult questions with reference to this class
of appeal. As I understand the respondent's
position in this Court, it was her position
throughout that the appellants would have an
opportunity to cross-examine on the qualifica
tions of Mr. Devine and, while Mr. Done was
not permitted to do so on their behalf at the
opening stage of the hearing, full opportunity
was in fact given to him to do so on the second
day of the hearing. The evidence on this ques
tion is conflicting. However, I have reached the
conclusion that full opportunity to cross-exam
ine on this aspect of the matter was given to
Mr. Done. In considering the evidence, it must
be borne in mind that Mr. Done's position was
that the departmental witnesses did not deal
with the question of Mr. Devine's qualifications
except in Mr. Coffin's summing up or the "ar-
gument" part of his presentation. It seems to
me that the frankest and most straightforward
evidence on this question is that of one of the
applicants Charles Ralph Chaytor. He said,
under cross-examination:
Q. I see. Do you recall what happened then?
A. Well then, Mr. Coffin presented the management's
side.
Q. Let me ask you this: do you recall a request made by
Mr. Coffin to the Chairman that rather than have Mr.
Coffin asking the questions and making statements,
perhaps Mr. Freke and Mr. Devine should ask ques
tions and make statements?
A. No, I don't.
Q. You don't recall such a request?
A. No.
Q. Did Mr. Coffin start off with asking the questions?
A. No, I don't believe he did. He started off, if my
memory serves me correctly, with a description of Mr.
Devine's qualifications.
Q. I see. And subsequent to that, Mr. Freke gave
evidence?
A. Yes.
Q. And subsequent to that, Mr. Devine gave evidence?
A. Yes.
Q. And then Mr. Coffin spoke again, did he?
A. I believe so.
Q. Now do you recall whether these witnesses, that is,
Freke, Kew, Devine and Galoway, whether they were
cross-examined by Mr. Dunn?
A. Not to my knowledge. Well, Mr. Dunn cross-examined
Mr. Freke to a certain extent, but not Mr. Galoway or
Mr. Kew.
Q. Or Mr. Devine?
A. Yes, I believe he asked a few questions of Mr. Devine.
Q. Did he ask Mr. Devine about his qualifications?
A. No, he didn't, because Mr. Coffin had just stated that.
Q. But Mr. Devine also made some statement about his
own qualifications, didn't he?
A. Yes, he made some statements as to his own qualifica
tions and I believe Mr. Coffin embellished on them
somewhat.
This evidence leads me to the conclusion that
the balance of probability is that evidence was
given by Mr. Coffin and Mr. Devine about Mr.
Devine's qualifications before Mr. Done was
given an opportunity to cross-examine them and
that no limitation was placed on his cross-
examination at that time.
I come now to the complaint that the appel
lants were refused an opportunity to present
their case in so far as the statements made by
Mr. Freke concerning the competition for pro
motions from Auditor 1 to Auditor 2 in the
Toronto office are concerned.
It is very difficult to get this matter in
perspective.
To begin with, it is to be recalled that Mrs.
Clapham had outlined a procedure for the con
duct of the hearing, the relevant parts of which
I repeat here for convenience:
(b) The Department will explain the procedure followed
by the rating Board, and the reasons for the failure of the
Appellants;
(c) The Appellant's representative may question the
Department;
(d) The Appellant's representative will advance his argu
ments and case;
(e) The Department's representative may then ask ques
tions. If the Appellant was called in person then both the
Department and I may ask questions from the Appellant;
(f) The Department may then comment or rebut the
points raised by the Appellants.
(g) If the Department has introduced new evidence then
the Appellants play introduce evidence in rebuttal to
these new points;
(h) Either side may sum up;
This procedure was laid down as though there
were a single appeal to be heard, but there were
in fact appeals by six different appellants who
were represented by a single representative. All
appeals were, against the same appointments
and all, therefore, were attacking the same
Rating Board selection. The several appeals
apparently were the subject of some discussion
at the opening stages of the hearing because
there seems to have been an understanding that
Mr. Done would proceed in the first instance
with the general grounds of complaint common
to all appeals and with Mr. Nanda's "case" and
that he would then put in the "case" of each of
the other appellants in turn.
What happened was that, when Mr. Done, as
representative of the applicants, was advancing
his arguments and case concerning the general
grounds of complaint common to all appeals
and Mr. Nanda's "case", he sought to have
Mrs. Clapham hear the evidence of three wit
nesses who had personal knowledge of what I
might call the Freke statement, reference to
which had been made in a general way by Mr.
Nanda who had no personal knowledge of the
incident, and he was refused leave to have
those witnesses testify at that time.
I think that it is, to say the least, unfortunate
that Mrs. Clapham refused to hear those wit
nesses at that time, which would appear to have
been the appropriate time to hear them, but, in
my view, that is not .a ground for complaining
that the applicants were not given a full oppor
tunity to be heard. This was a single hearing of
several appeals and, as has been emphasized, it
was a hearing of a very informal nature. 9 There
are no technical requirements. The only basis
for attack, as far as these proposed witnesses
are concerned, is that there was, in effect, a
refusal to hear them at any time during the
hearing. Mrs. Clapham was conducting the
hearing and it was not the right of one party or
the other to dictate to her how she was to do so.
The sole question that has to be answered is
whether the witnesses were not heard because
of conduct on the part of Mrs. Clapham that is
reasonably to be regarded as a refusal to hear
them.
My first reaction to that question is that that
was not the reason why these witnesses were
not heard. Mr. Done was fully aware that,
before the end of the hearing of the appeals,
Mrs. Clapham would hear all the appellants
including these three proposed witnesses. This
appears from the following extracts from his
cross-examination:
Q. Were you not advised that if you have either contrary
evidence or a contrary statement to make, you would
be allowed to lead evidence or make those statements
at a subsequent time?
A. No. I have told you what the Chairman said.
Q. Did you understand this to be the case? That you
could do that?
A. MR. WRIGHT: Do what?
Q. MR. WHITEHALL: To lead evidence to contradict
what Mr. Coffin said, or make statements to con
tradict what Mr. Coffin said?
Q. It was my understanding that at the later time I would
be privileged to lead whatever evidence I chose on
any matter that touched directly upon this, yes.
Q. I suggest that had you called any of the other Appel
lants after you reached a point in the proceedings
where you considered Mr. Nanda's case closed, it may
well have been that the other Appellants may have
been able to give evidence.
A. It wouldn't help, because I wasn't going to call them.
Q. Well, you were going to call them for a specific point
to give evidence on Mr. Freke's case.
A. That was all part of Mr. Nanda's case. You said, after
Mr. Nanda's case was over. I was going to call them to
give evidence on part of Mr. Nanda's case, that is
what I was going to do.
Q. I suggest to you that that case was also—the points
they were going to give evidence on was also germane
to their own case.
A. Yes. That particular point, yes.
Q. So, there is no reason why after you completed Mr.
Nanda's case you could not have then called the other
Appellants to give evidence on that one point alone.
A. I didn't want any of those other witnesses to testify to
anything at that point. That is my privilege. I didn't
want them to testify, I didn't want them open to
cross examination. I had made that decision.
Q. Would that be open to cross examination?
A. On that point, I had no objection.
Q. You mean to say—this is your understanding, that if
you called any of the other Appellants during Mr.
Nanda's case and during the case common to all the
Appellants, and they gave evidence on that one point,
they could not be cross examined on anything else
pertaining to this case?
A. It is my understanding that if I called any one, or all of
those three witnesses and if I lead evidence from them
on the specific point of this alleged meeting with Mr.
Freke, that they would not then be open to cross
examination on a variety of things to do with the
merits of their own cases. As I said, it is my under
standing, for what it is worth, that the purpose of
cross examination, the object of cross examination is
to give you an opportunity to examine a witness on
evidence that he has given in direct examination so
that you can test the truth of those statements and
expand upon them if necessary. I don't think that they
would then be open to an examination, perhaps, of
their professional qualifications, their years of experi
ence, their confidential reports, the difficulties that
they may or may not have with the managers of their
various firms.
From this it is clear that Mr. Done was aware of
the fact that he could have led the evidence of
these three witnesses before the end of the
hearing. Furthermore, he deliberately elected
not to call them. This appears from the evi
dence of the applicant Chaytor who was one of
the proposed witnesses, and from Mr. Done's
own evidence concerning the decision of the
applicants to walk out of the hearing, which
reads, in part, as follows:
Q. After Mr. Coffin spoke, did you speak again?
A. No.
Q. After Mr. Coffin spoke, what happened next?
A. When Mr. Coffin finished?
Q. Yes.
A. Well, to the best of my recollection—I don't profess to
have any clear recollection on this point. To the best
of my knowledge—you know—what happened at that
time was, that I asked for an adjournment and I went
outside.
Q. Do you mean a short adjournment? A coffee
adjournment?
A. A short adjournment, yes. Twenty minutes. I went
outside with all of the Appellants and—I'm not too
sure how long the adjournment lasted really, it might
have been a longer time, come to think of it. At any
rate, we adjourned.
Q. Right.
A. I think it might have been lunch time, because we
eventually got all of these people together and we had
a meeting. I was instructed by the Appellants, both
individually and collectively, that it was their opinion
that the Chairman was not competent to hear this
appeal and there would be no point in arguing the
merits of any other case. I came back, and at the
outset, when we reconvened after the adjournment, I
said so.
When one party to a proceeding has the arro
gance to decide that the presiding officer was
"not competent" and withdraws from the hear
ing on the basis of that decision, he cannot
subsequently, in my view, take the position that
he was denied the opportunity of presenting his
case. It might be otherwise if the ground for
withdrawal was that the presiding officer was
refusing to give him a hearing. The circum
stances would, however, in my view, be rare
where withdrawal is, in fact, consistent with a
complaint about not having had an opportunity
to be heard.
There is, however, another side to the matter.
It appears, not only from the evidence of Mr.
Done but from the evidence of the witnesses
whose affidavits were filed by the respondent,
that the various persons concerned with the
hearing were proceeding on the view that the
hearing had been divided into separate parts
and there is no doubt in my mind that Mr. Done
deduced from this fact and from a view, errone
ously held by him, that there were certain tech
nical rules applicable to such a hearing, of
which he was entitled to take advantage, that he
was entitled to regard a refusal to hear the three
witnesses at a certain stage of the hearing as a
refusal to hear them at all. I do not think that
Mr. Done was justified in taking that position
and I would not regard his erroneously held
view of the matter as a basis for holding that
the applicants did not have an opportunity of
presenting their case. To the extent, however,
that it arises from the confusion that arose out
of the conduct of the case on the basis that the
grounds common to all cases would be dealt
with along with Nanda's case, it is a matter that
must be considered.
There is a further matter to be considered in
connection with this branch of the case and that
is the reasons given by Mrs. Clapham for not
hearing the three witnesses at the point when
she refused to hear them. Leaving Mr. Done's
evidence aside, it seems to me that the balance
of probability on Mrs. Clapham's evidence is (a)
that she took the position that the evidence of
the three witnesses was unnecessary and that
that is why she would not hear it when she was
hearing evidence on the general grounds, and
(b) that she continued throughout the hearing,
when the question arose, to take the position
that the evidence was unnecessary. It seems to
me that the reason she gave Mr. Done for her
decision on the first day was that she "had
accepted the evidence that had been brought
forward, and the fact that this conversation had
taken place". Even though she also said that
"since each Appellant was to testify in turn
. . . they could re-emphasize this point since
they were a witness to this conversation", the
overall effect seems to me to be that she took
the position that she would not hear the evi
dence at the appropriate time because she did
not regard it as having any real bearing on what
she had to decide. That some such attitude was
probably in her mind and indicated by her at the
time is suggested by the fact that, in her affida
vit, she says that she "did not consider this
conversation relevant". My conclusion is there
fore that, the balance of probability is that,
when Mrs. Clapham refused to hear the three
witnesses the first day and when the matter was
discussed the second day, what she said about
the matter was such that it was reasonably to be
regarded as a refusal to hear them in full at any
time on the matter of the Freke statement and
that it was so understood by Mr. Done.
The question of relevancy is the final aspect
of the matter of the three proposed witnesses.
Even if the applicants were refused an oppor
tunity to present their evidence, if their evi
dence would have been irrelevant to any ques
tion before the appeal tribunal, that refusal
would not, in my view, be a refusal of a full
hearing.
On this question of relevancy, we have on the
one hand Mrs. Clapham's conclusion based on
Mr. Nanda's hearsay evidence and Mr. Freke's
evidence that Mr. Freke had, during the course
of "some casual coffee break conversation"
made a remark, taken "out of context" (see the
appeal decision) that it would be in the interest
of the Department if some of the positions were
filled by outsiders "if very clever 'hot shots'
could be found" (see Mrs. Clapham's affidavit).
I find it very difficult to torture out of this any
condition of mind that could be regarded as
making it impossible for Mr. Freke to consider
all the candidates on their merits as they
appeared during the competition. 10 On the other
hand, we have the story that the respondents
hoped to establish that, at a meeting deliberate
ly called, Mr. Freke made a statement, presum
ably after careful consideration, the effect of
which was that no more than two, or possibly
three, of the Auditor l's would be accepted on a
competition as qualified to be Auditor 2's. If
such a statement were made in such circum
stances, I should have thought that it would
have called for some investigation and consider
ation by the Appeal Board as to whether Mr.
Freke had so firmly set his mind against certain
of the candidates before the decision that he
could not really participate in a selection
according to merit on the information and
material that would be developed during the
competition. I cannot say at this stage that the
proposed evidence was not relevant."
On balance and with great hesitation, I con
clude that the decision of the Appeal Board
should be set aside.
This brings me to the question as to precisely
what judgment should be given if the Appeal
Board's decision is set aside on the conclusions
that I have reached. In this connection, refer
ence should be made to section 52 of the Feder
al Court Act, which reads in part:
52. The Court of Appeal may
(d) in the case of an application to review and set aside a
decision of a federal board, commission or other tribunal,
either dismiss the application, set aside the decision, or
set aside the decision and refer the matter back to the
board, commission or other tribunal for determination in
accordance with such directions as it considers to be
appropriate.
In my opinion, this is not a situation where this
Court should merely "set aside the decision". If
a decision were set aside because of lack of
jurisdiction to make it that would be an appro
priate judgment. Here, however, there has been
a failure on the part of the Appeal Board with
reference to only one question out of many that
had to be considered. It would not be right or
proper to require that the inquiry be completely
carried out again. There is only one small area
in which the hearing was defective. That defect
should be remedied with all speed compatible
with due deliberation and the matter should be
brought to a conclusion as soon as possible. In
my view, our judgment should be such as to
require
(a) that the hearing be reopened after proper
notice to all concerned;
(b) that the further hearing should be restrict
ed to a full inquiry into the incident involving
the statements alleged to have been made by
Mr. Freke; and both the appellants and the
Department should have full opportunity to
put forward evidence with regard thereto, and
to make submissions in the light of all infor
mation and evidence obtained by the Appeal
Board on the subject;
(c) that the Appeal Board should then write a
supplementary report on the question wheth
er such information and evidence has estab
lished that Mr. Freke had a condition of mind
at the time of the selection process that was
incompatible with his forming a genuine judg
ment in the process of making a selection of
the candidates "according to merit"; and
(d) that that supplementary report should
then be attached to the decision that is set
aside and the joint document should be com
municated to the Commission as the Appeal
Board's decision on the inquiry under section
21 as the result of the appeals.
To accomplish this, my present thought is
that the judgment of this Court might be some
what as follows:
The decision of the respondent referred to
in the application under section 28 of the
Federal Court Act by which these proceed
ings were instituted is set aside; and it is
hereby directed that the hearing of the
appeals of the applicants against the appoint
ments of P. H. Thomas and D. S. Prinsloo as
Auditor 2's be reopened for the purpose only
of an inquiry into the incident involving state
ments alleged to have been made by Mr. John
Freke concerning the ultimate appointments
before he became a member of the Rating
Board for Public Service Competition 71-
DSS-CC-7, and that the respondent reconsid
er her decision on the appeals in so far as it
may be affected by that further inquiry.
* * *
THURLOW J. (orally)—I have had the advan
tage of reading the reasons for judgment which
have been given by the Chief Justice and I am
relieved thereby of the need to make any
detailed review of the facts or of the applicable
provisions of the Public Service Employment
Act and the regulations made thereunder. I
agree with his opinion that none of the three
grounds of attack on the Board's decision which
he discussed first, that is to say, (1) alleged
failure of the Board to follow the procedure set
out in the Guide to the Public Service Appeals
System; (2) the incident respecting Mr. Done's
notes; and (3) the alleged requirement of final
argument from Mr. Done before the whole of
the evidence was in, affords, in the circum
stances related, a basis for setting aside the
Appeal Board's decision.
Moreover, while I think it would have been
preferable to afford Mr. Done the opportunity
to question Mr. Devine as to his qualifications
to judge the merits of the candidates at the time
when he sought to do so on the first day of the
hearing, so that he might satisfy himself and
those he represented of the competence of Mr.
Devine to assess their merits, I do not think it
has been established that Mr. Done did not have
a subsequent opportunity to question Mr.
Devine on the subject. I would therefore agree
that this ground of attack fails as well.
With respect to the remaining ground of
attack—the alleged denial of the right to call
witnesses to describe the meeting of Mr. Freke
with members of his staff and what he said on
that occasion—I shall begin with some prelimi
nary observations on the rights which appear to
me to accrue to the parties concerned in an
appeal under section 21 of the Public Service
Employment Act.
Under sections 8 and 10 of that Act the
authority to make appointments to the Public
Service of Canada is given to the Public Service
Commission and it is provided that appoint
ments to or from within the service are to be
based on selection according to merit as deter
mined by the Commission. Section 21 provides:
21. Where a person is appointed or is about to be
appointed under this Act and the selection of the person for
appointment was made from within the Public Service
(a) by closed competition, every unsuccessful candidate,
or
(b) without competition, every person whose opportunity
for advancement, in the opinion of the Commission, has
been prejudicially affected,
may, within such period as the Commission prescribes,
appeal against the appointment to a board established by the
Commission to conduct an inquiry at which the person
appealing and the deputy head concerned, or their repre
sentatives, are given an opportunity of being heard, and
upon being notified of the board's decision on the inquiry
the Commission shall,
(c) if the appointment has been made, confirm or revoke
the appointment, or
(d) if the appointment has not been made, make or not
make the appointment,
accordingly as the decision of the board requires.
The regulations made by the Commission
under the authority of section 33 of the Act
include the following:
44. (1) Every appeal brought under section 21 or 31 of
the Act shall be in writing addressed to the Commission and
shall state the grounds on which the appeal is based, such
writing being hereinafter referred to as the "appeal
document".
(2) Every appeal document shall state whether the appeal
is to be presented in the English language or in the French
language.
46. The board established to conduct the inquiry men
tioned in section 45 shall give at least three days' notice to
the person appealing and to the deputy head concerned, or
their representatives, of the time and place fixed by it to
conduct the inquiry.
While these provisions do not expressly
describe the sort of inquiry to be conducted,
nor the procedure for it, they do appear to me
to show, particularly in the requirements of an
appeal document setting out grounds and a
subsequent notice of the time and place for the
inquiry, that the inquiry is intended (1) to be of
a judicial nature to determine whether the
appointment attacked has been made in accord
ance with the law; and (2) to be conducted in
the presence of the Deputy Minister and the
person appealing or their representatives, if
they see fit to attend. The rights of the Deputy
Minister and the person appealing are thus in
my opinion not necessarily the minimum rights
which common law principles of natural justice
might afford. I would, moreover, be inclined to
the view that under these provisions the right to
be heard includes the right to call witnesses.
However, it is unnecessary, as I see it, to
resolve this question since the procedure fol
lowed by the Appeal Board included the calling
of witnesses. I should add that in my opinion
the rights of the Deputy Minister and those of
the appealing party before the Board are equal
and, while I think it is wrong to treat the inquiry
as a trial or to treat it as if trial practices apply,
an opportunity to be heard at the inquiry which
included the right for one of them, but not for
the other, to call witnesses could hardly be
regarded as fair.
I turn now to the particular situation.
At the outset of the proceedings, with one or
more persons present representing the Deputy
Minister and six or seven appellants and their
common representative, Mr. Done, present as
well, the Chairman of the Board outlined the
procedure which she proposed to follow. I
quote from paragraph 4 of her affidavit:
(a) That I, as Chairman, will read certain documentary
evidence which I have which then will be entered into
evidence;
(b) The Department will explain the procedure followed
by the Rating Board, and the reasons for the failure of the
Appellants;
(c) The Appellant's representative may question the
Department;
(d) The Appellant's representative will advance his argu
ments and case;
(e) The Department's representative may then ask ques
tions. If the Appellant was called in person then both the
Department and I may ask questions from the Appellant;
(f) The Department may then comment or rebut the
points raised by the Appellants.
(g) If the Department has introduced new evidence then
the Appellants may introduce evidence in rebuttal to
these new points;
(h) Either side may sum up;
(i) I will then review the evidence, and advise in due
course the representatives of the Appellants and the
Department of my decision.
It is common ground that steps (a), (b) and (c)
were carried out and that it was in the course of
(c) that Mr. Done sought and was disallowed
the opportunity to question Mr. Devine with
respect to his qualifications. It seems to me to
be apparent that up to this point the inquiry
involved the hearing of the appeals of all the
appellants as I think it is inconceivable that it
could have been intended to repeat steps (a), (b)
and (c) for seven separate appellants particular
ly since all seven were represented by the same
person. Moreover, the proceeding was, I think,
an inquiry as to the legality of the appointments
which resulted from the competition rather than
seven separate inquiries into the same matter.
At the next stage of the proceedings, under
(d) of Mrs. Clapham's list, the appellant, Nanda
was called as a witness by Mr. Done and he
gave evidence and was subsequently questioned
(I avoid the word cross-examined as it appears
to me to suggest trial procedure) by Mr. Freke
or Mr. Coffin. In the course of his evidence Mr.
Nanda cited a story he had heard of a meeting
at which Mr. Freke had allegedly made certain
statements which Mr. Done proposed to submit
showed that Mr. Freke had had preconceived
ideas affecting his capacity to judge the candi
dates on their merits and at the conclusion of
Mr. Nanda's evidence Mr. Done sought to call
as witnesses three of the appellants who had
been present at the meeting and had heard what
Mr. Freke said. To my mind that was the proper
time to call those witnesses under the procedure
which Mrs. Clapham had ordained and that, as I
see it, holds true whether what was going on at
the time is regarded, as having been simply the
hearing of Nanda's appeal, which included what
has been referred to as the three points
common to all appellants, or as a general inqui-
ry into the legality of the appointments which
resulted from the competition, or yet again if it
could be regarded as two separate inquiries
going on at the same time that is to say one in
respect of the three points applicable to all the
appellants and the other in respect of Nanda's
own appeal.
It is common ground that the Chairman
declined to hear the proposed witnesses at that
stage. Mr. Done says the Chairman declined to
hear them on the ground there would be no
point in hearing three more witnesses say the
same thing. Mrs. Clapham said in cross-exami
nation:
156. Q. Now, I understand there was an incident—I am
moving on to another subject—there was an incident
at the hearing. Possibly "incident" is not the right
word. At any rate, Mr. Done had Mr. Nanda testify?
A. Yes, he commenced it with
157. Q. And Mr. Nanda, in the course of this evidence,
referred to a certain meeting which had been held that
Mr. Freke attended and which Mr. Freke is alleged to
have made certain statements.
A. Yes, that is correct.
158. Q. And is it not a fact that in the course of his
evidence Mr. Nanda stated that he was not present
there when this occurred, and made it clear that what
he was talking about was really hearsay, as far as he
was concerned?
A. Yes, but I accepted what Mr. Nanda said.
159. Q. You accepted what Mr. Nanda said. Did you
accept it as true?
A. Yes, I did. I accepted what Mr. Nanda stated. I
accepted his evidence.
160. Q. What did Mr. Nanda say?
A. I will have to refer to my notes.
161. Q. Yes.
A. On this particular point I do not have the exact words
of Mr. Nanda. It was during Mr. Nanda's testifying
that the question was brought up, or the incident was
brought up about this conversation that Mr. Freke had
with his staff. At this point in the hearing they wished
to bring witnesses to testify as to the actual conversa
tion that had taken place. I told Mr. Done at this point
that since each Appellant was to testify in turn, and
because I had accepted the evidence that had been
brought forward, and the fact that this conversation
had taken place, and ' since these Appellants were
testifying then they could reemphasize this point since
they were a witness to this conversation.
Even so, as I see it, in the procedure which
Mrs. Clapham had prescribed this was the
appropriate time to hear these witnesses if they
were to be allowed to add anything to what Mr.
Nanda had said on the subject or indeed if they
were to be heard on it at all. On the other hand
if they were not to be permitted to add anything
to what Mr. Nanda had already said, as Mrs.
Clapham's statement suggests, it appears to me
that the matter was being prejudged with
respect to what Nanda had said and that all of
the appellants were being denied the right to
add to it.
At this point the Chairman asked Mr. Done
for argument as to why the decision of the
rating board in Nanda's case should not be
upheld and after such argument had been heard
went on to stage (f). It seems, however, to have
been stage (f) only with respect to Nanda's
appeal including what had been said so far on
the three points common to all appellants. It
was said that it had been understood that the
cases of the several appellants would be pre
sented separately in a particular order and that
Nanda's case which included the three points
common to all the appeals would be heard first
and that the three points though included in the
other appeals would not be repeated when they
were being heard, but in these circumstances, if
it be accepted that what was happening was that
Nanda's appeal was being heard separately it
appears to me that he, and the others as well,
were being denied the right to complete the
testimony which he wished to offer in his own
case and which was to apply in the other cases
and that the Chairman was further telling Mr.
Nanda and the others that she accepted as fact
what he had related respecting the particular
incident. It becomes apparent, however, from
her decision that she had not accepted what he
and his representative had related but in fact
accepted a different version of the incident
related by Mr. Freke who had been permitted to
call on Mr. Galoway or Mr. Kew to support his
version. On the whole of what was presented
the Board's conclusion may not have been an
unreasonable one but the conclusion does not
appear to be consistent with the Chairman
having accepted as true what Mr. Nanda had
said.
There is also evidence given by Mr. Done
that when the subject had been spoken to by
Mr. Freke in stage (f), Mr. Done again raised
the question of his right to call the three wit-
nesses—a point on which he is to some extent
corroborated by Mr. Coffin—and that a discus
sion of some five minutes duration ensued in
the course of which he was again refused the
right to call them.
At that point the reason given for refusal is
said to have been that there was no conflict. It
seems clear therefore that at least in so far as
the Nanda portion of the inquiry was concerned
Mr. Done and the persons he represented were
denied the right to call the witnesses in
question.
Moreover, the only matter that appears to me
to weigh against the conclusion that Mr. Done
was denied the right to call these witnesses in
the proceeding as a whole is the fact that he
appears to have understood that he could call
each of them in his turn when the merits of his
particular appeal were being dealt with and that
he and all the appellants withdrew before that
stage was reached and thus abandoned the
opportunity that might then have been afforded
to them to speak of the incident in question.
Having regard to what seems to have been
reluctance on the part of the Chairman to
permit the issue to be explored and the reasons
which she gave for declining to permit the call
ing of the witnesses, both when they were first
proposed and when they were proposed again,
it is not apparent to me that the witnesses
would ever have been permitted to tell more of
the incident than had already been told by Mr.
Nanda. But, be that as it may, it seems to me
that having refused to permit the calling of the
witnesses at the appropriate stage in the proce
dure which she had prescribed and having been
party to the sepàration of the inquiry into what
were in effect separate hearings of the appeals
of the several appellants with the three points
common to all to be dealt with in the course of
the hearing of the Nanda appeal, it was in my
opinion incumbent upon her, if the hearing was
to be fair in respect of the incident in question,
to hear all that the appellants had to say on the
subject while it was being dealt with in the
Nanda hearing, especially since that was the
scope of the opportunity to reply on the subject
which was afforded to the representative of the
Deputy Minister.
I am also of the opinion, notwithstanding the
submission of Mr. Whitehall to the contrary,
that the subject of alleged bias on the part of
Mr. Freke was relevant to the inquiry before
the Board and I further think that it was highly
important from the point of view of maintaining
the confidence of public servants and of the
public in both the selection and the appeals
systems that such a matter when raised should
be explored.
I would set aside the dismissal of the appeals
of the applicants and refer the matter back to
the Board as proposed by the Chief Justice.
KERR J. (dissenting) (orally)—The Chief Jus
tice has outlined and indicated comprehensively
the nature of the application before this Court
and its background and attendant circum
stances, and the issues raised, and consequently
it is possible for me to deal with the matter
relatively briefly.
The main ground of appeal is that the Chair
man of the Appeal Board failed to observe
principles of natural justice in various specified
ways. The Chairman was Mrs. Irene G. Clap-
ham. She had been acting in the capacity of a
chairman of appeal boards under the Public
Service Employment Act since October 1, 1970,
and prior to the date on which she held the
inquiry in this instance she had presided as a
chairman on an average of 12 hearings a month.
There was no suggestion before this Court that
she was not a capable or competent person to
serve as a chairman or that she had any bias or
prejudice against any of the appellants, or their
cause, or that she did not act in good faith.
Which, of course, does not rule out a possibility
that in this particular appeal she may have
failed to observe principles of natural justice.
As pointed out by the Chief Justice in his
reasons for judgment, we are being asked to
reach a conclusion on the basis of the evidence
of the participants, which, in addition to being
very sketchy, is not restricted to an objective
statement of what was actually said and done
during the hearing, but is a small proportion of
what was in fact said and done mixed with a
large proportion of current recollections of
what was intended to be said and of ex post
facto rationalization and explanation. Neverthe
less, despite the deficiencies, we must do the
best we can on what is before us.
Coming now to the five contentions of failure
to observe the principles of natural justice, as
set forth in the memorandum of facts and law
submitted to this Court on behalf of the
applicants.
One of the contentions is that the Chairman
set down the procedure to be followed but did
not follow the procedure set down by the Public
Service Commission in its Guide to the Public
Service Appeals System. For convenience of
comparison, the procedure set down by the
Chairman and the corresponding procedure in
the Guide are set forth as follows:
Chairman's procedure Procedure in Guide
(a) That I, as Chair- 2. The chairman ex-
man, will read certain doc- plains the pertinent pro-
umentary evidence which visions of the Public
I have which then will be Service Employment Act
entered into evidence; and Regulations as well as
(b) The Department will the procedure that will be
explain the procedure fol- followed.
lowed by the Rating 3. The chairman reads
Board, and the reasons for the department's letter
the failure of the Appel- notifying the appellant of
lants; his right of appeal, and the
(c) The Appellant's rep- appellant's 'Notice of Ap-
resentative may question peal.
the Department; 4. In the case of an
(d) The Appellant's rep- appeal against selection for
resentative will advance his appointment, the depart-
arguments and case; ment's representative is
(e) The Department's then asked to explain the
representative may then steps that were taken by
ask questions. If the Ap- the department leading to
pellant was called in person the selection.
then both the Department If the selection was
and I may ask questions made by closed competi-
from the Appellant; tion, this statement should
(f) The Department may include first a description
then comment or rebut the of the poster, with the
points raised by the Ap- duties and required quali-
pellants. fications. The department's
(g) If the Department representative may then
has introduced new evi- call on the chairman or
dence then the Appellants other member of the rating
may introduce evidence in board to describe the pro-
rebuttal to these new cedure followed by the
points; rating board in the assess-
(h) Either side may ment of the candidates and
sum up; to explain the results of
(i) I will then review the competition and the
the evidence, and advise in reasons for the appellant's
due course the represen- lack of success.
tatives of the Appellants 5. The appellant (or his
and the Department of my representative) is then
decision. asked to present his case
and to show why the re
sults of the competition or
the proposed selections
should not be accepted. In
presenting his case, the ap
pellant may produce any
document relevant to the
issues, or any witnesses he
wishes to call. The depart
ment's representative may
cross-examine each of
these witnesses at the end
of his testimony.
6. After the appellant
(or his representative) has
completed the presenta
tion of his case, the de
partment's representative
is asked to reply to the
allegations made by the
appellant and to present
the department's side of
the case, using the doc
uments and calling wit
nesses as he sees fit. The
appellant (or his represen
tative) may cross-examine
each of the department's
witnesses as soon as the
witness has finished giving
his evidence.
7. The appellant (or his
representative) may sum
up the arguments on his
side, and then the depart
ment's representative may
sum up the arguments for
the department.
8. The hearing is then
closed.
This Guide was considered by Mr. Justice
Pennell in Re O'Byrne and Bazley [1971] 3 O.R.
309, where he said at page 318:
... A dispute arose as to the procedure and in the result the
applicant and his counsel withdrew. Why a dispute should
have arisen is difficult to follow. It will be seen that the
effect of the Act and Regulations is to provide for a
considerable degree of latitude in procedure. For example,
witnesses may not be sworn and the admissibility of any
evidence is left to the discretion of the Appeal Board. The
"Guide to the Public Service Appeals System" reflects the
informal nature of the procedure and the appeal should not
be treated as though it were a formal hearing in a Court of
law. The procedure, nevertheless, must be in accordance
with the rules of natural justice and the appellant must be
afforded every opportunity to present his "case" by way of
examining and cross-examining witnesses and addressing
argument to the Appeal Board on the whole of the case.
There is no need to add that the Appeal Board must act in
good faith and fairly listen to both sides.
There are many such appeals. The Guide is
useful, but it is not a Regulation that must be
strictly complied with. I think that there is a
leeway for departure from it and that if there is
a failure to follow the Guide's procedure it does
not necessarily follow that the resulting deci
sion is ipso facto invalid. The objective of the
Act and Regulations in this respect is, I think,
an inquiry that will be conducted as informally
and expeditiously as the circumstances and con
sideration of fairness will permit, with a built-in
right of the persons appealing and the deputy
head concerned, or their representatives, to
have an opportunity of being heard. I do not
consider that there is any great difference in
substance between the procedure set down by
the Chairman and the procedure in the Guide.
Another contention is that the Chairman
erred in making available to the representative
of the Department a copy of the personal notes
of Mr. Done, the representative of the appel
lants. It may be that this was helpful to the
Department's representative, at least it saved
him the necessity of making notes of Mr.
Done's lengthy submission. But it did not pre
vent Mr. Done or any of the appellants from
being heard or curtail or limit their opportunity
to submit reasons or evidence in support of
their appeals, and looking at it in any light I am
not able to conclude that it constituted a breach
or denial of natural justice.
Another contention is that the Chairman
directed the representative of the appellants to
make his final argument before hearing the evi
dence put in on behalf of the Department.
I do not think that the evidence and material
before this Court warrants a conclusion or an
inference that the Chairman gave any such
direction. The procedure outlined by the Chair
man in her affidavit, which she explained to all
present at the outset of the hearing, contemplat
ed first an explanation by the Department of the
procedure followed by the rating board and the
reasons for the failure of the appellants, follow
ing which the appellants' representative could
question the Department; then the appellants'
representative would advance his arguments
and case and the Department's representative
could ask questions' ; the Department could
then comment or rebut the points raised by the
appellants, and if the Department introduces
new evidence the appellants could introduce
evidence in rebuttal; and, finally, either side
could sum up.
In her affidavit the Chairman said that after
Mr. Nanda had finished giving his evidence she
"asked Mr. Done to advance his arguments why
the decision of the rating board should not be
upheld". In the transcript of her cross-examina
tion by Mr. Wright on her affidavit the follow
ing question and answer appear in this
connection:
52. Q. So, what you say is, there would be two summing
ups? There would be two opportunities to sum up, is
that the idea? Once under paragraph 4 and a second
time under paragraph 4(h). Is that what you are
saying?
A. You may call it summing up, I call it presenting his
argumentation, or his contentions, or his allegations,
whichever term may be used, it is all one and the same
thing. The summation is the final conclusion, and
either side may sum up as I have stated in (h). So, they
have two opportunities to make argument.
Looking at the matter objectively I do not
think that Mr. Done, as a reasonably intelligent
man not unfamiliar with proceedings of appeal
boards under the Act, had grounds for thinking
at any time that he was being denied an oppor
tunity to make a final summing up after further
evidence had been presented. There was further
evidence on the morning of the second day of
the hearing by Mr. Freke and other persons at a
time when Mr. Done was present and he ques
tioned at least some of them. To me it is incred
ible that he thought at that time that he would
have no further opportunity to deal with their
evidence in a final summing up. In fact he made
no final summing up, not because a right to
make a final summing up was denied him, for
there was no such denial, but because he and
the appellants withdrew from the inquiry and
left it to the chairman to continue with it in their
absence.
Another contention is that the Chairman
denied the representative of the appellants the
right to cross-examine Mr. Devine, the chair
man of the rating board, with respect to his
qualifications to sit on the rating board.
The evidence in that respect is conflicting.
There is no doubt that Mr. Done went to the
hearing with a firm intention to question the
qualifications of Mr. Devine to be a member of
the rating board. And he did so question them.
He said that on the first day he asked Mr.
Devine a question as to his qualifications, but
that the Chairman told Mr. Devine not to
answer. I am satisfied to accept that the Chair
man gave that direction at that time. In her
affidavit she said:
12. During the cross-examination of Mr. Devine, by Mr.
Done, Mr. Devine was asked about his qualifications. I
disallowed this question, because as I have stated at the
Hearing, at this point the procedure followed at the
Rating Board Hearing was being considered and not the
qualifications of the Rating Board Members.
13. That I explained to Mr. Done that if he wished to
question Mr. Devine's qualifications he may do so later,
and then the Department would have to answer his
assertions.
I think I appreciate the Chairman's reason for
so doing. She was inquiring into a number of
appeals in which there were certain issues
common to all, as well as issues relating only to
an individual appellant, and she wanted to have
the hearing conducted and the issues dealt with
in a manner and sequence that in her view
would be most conducive to an orderly and fair
hearing. Looking now at the situation, with the
benefit of hindsight, one might conclude that
the more appropriate time to allow Mr. Devine
to answer questions asked by Mr. Done as to
his qualifications was at the time when Mr.
Done first began to ask such questions. In any
event the Chairman, in the exigency of the
situation, ruled in favour of a later time. The
situation, as remembered by Mr. Coffin, was
indicated in his answers to cross-examination
by Mr. Wright, as follows:
78. Q. Is it not a fact that Mr. Done then proceeded to
cross examine Mr. Devine?
A. Hm-hmm, yes.
79. Q. Is it not a fact he then called into question Mr.
Devine's qualifications?
A. I recall that.
80. Q. And Mr. Landriault's qualifications?
A. I don't recall him questioning Mr. Landriault, but he
certainly did question Mr. Devine's qualifications.
81. Q. Was he given an opportunity to complete his
cross examination as to their qualifications?
A. At that time?
82. Q. At that time.
A. No, it was not pursued at that time. It was discussed
later.
83. Q. Why was it not pursued at that time?
A. It was clear that there was going to be an opportunity
later where this type of discussion could better fit into
the proceedings.
84. Q. How was that made clear, and by whom?
A. By the Board Chairman.
92. Q... I put it to you that when Mr. Done started to
question Mr. Devine as to his qualifications, that he
was stopped by the Chairman, that his questions were
disallowed. What do you say to that?
A. I think—if I am not answering your question directly,
I appreciate your objecting to the way I do, it is by
way of recollection. The interruptions which were
occurring—perhaps you will object to that word too—
but certainly my recollection is that Mrs. Clapham
said; "everything in proper time, and you will have a
time to bring out any information you wish." This is
my recollection.
Which brings us to the second consideration,
namely, whether Mr. Done had a later oppor
tunity to question Mr. Devine as to his qualifi
cations. That would be on the second day of the
hearing. Mr. Devine gave evidence during the
morning of that day. In cross-examination of
Mr. Done on his affidavit the following ques
tions and answers appear:
195. Q. I am putting to you that at the same time—I gave
you the other people to establish the time—I also put
it to you that also Mr. Devine made some statements.
A. Yes, I think the very first person that Mr. Freke spoke
to—called as a witness was Mr. Devine.
200. Q. Did you attempt—I use the word "attempt"—at
that time to ask Mr. Devine any questions?
A. No, I didn't. However, I will tell you why. I sincerely
hoped that at that time some evidence might be led to
show that Mr. Devine's qualifications were what they
were purported to be. However, he did not say any
thing about his qualifications, he did not say anything.
Now, I had already attempted to question him on that
point once, and I had been told; "I will hear no
evidence on that matter." I assumed, for what it is
worth, that is why the Department's rep. stayed away
from it. He had been told—the Chairman had already
said that she would hear no evidence on it. I couldn't
ask him any questions on that in cross examination for
the simple reason that I had been reminded by every
Appeals Officer in the Public Service, that on cross
examination I am privileged only to ask questions the
object of which is to examine a witness on statements
that have been made in direct examination, to the
extent that you can question the truth of the state
ments or expand upon them. I could not cross exam
ine, because the subject wasn't raised.
207. Q. And you did not ask Mr. Devine on the second
day any questions about his qualifications, because of
what you presumed to be the rule about cross
examination?
A. Not what I presumed, what I had been told by the
Chairman the other day in simple words of one
syllable.
208. Q. When?
A. The very first day when I asked the question the first
time to Mr. Devine. The Chairman said; "Don't
answer that question", and she said, "I will not hear
any evidence on that point".
209. Q. You remember the Chairman using those words,
"any evidence"?
A. I remember the Chairman saying that she would not
hear any evidence on that point.
210. Q. Do you remember the Chairman saying "At that
time", or "At any time"?
A. I remember that the Chairman said that. She made a
blunt unequivocal statement, "Don't answer that ques
tion, I will hear no evidence on that point".
211. Q. Now, did the Chairman instruct you about the
use of cross examination at that hearing?
A. No.
The evidence that Mr. Devine was a witness
and gave direct information on the morning of
the second day is corroborated by Mr. Coffin
and by one of the applicants, Mr. Chaytor. Mr.
Chaytor's recollection was that Mr. Devine
made some statements as to his qualifications,
that Mr. Coffin embellished on them somewhat,
and that Mr. Done asked a few questions of Mr.
Devine but not as to his qualifications.
The evidence is conflicting, but my conclu
sion is that the balance of probability is that the
Chairman's refusal to allow Mr. Done to cross-
examine Mr. Devine as to his qualifications on
the first day of the hearing was not an absolute
refusal effective for the remainder of the hear
ing but was limited, in accordance with her
overall plan for the hearing, to that particular
stage of the hearing, and that Mr. Done had an
opportunity to question Mr. Devine in respect
of his qualifications on the second day and that
the Chairman did not prevent or restrict cross-
examination of Mr. Devine on that later
occasion.
There remains one final important contention
advanced on behalf of the applicants. It relates
to a meeting of Mr. Freke and his staff some
months prior to the hearing. It was alleged that
at that meeting Mr. Freke made statements
indicating that he had already reached certain
conclusions with regard to the competition. Mr.
Done wanted to call 3 of the appellants who had
been at the meeting to give evidence in that
respect. It is contended on behalf of the appel
lants that the Chairman would not allow Mr.
Done to lead such evidence, but allowed the
representative of the Department to lead evi
dence about the meeting, and that the Chairman
conducted the appeal hearing in such a manner
as to deny the representative of the appellànts
an opportunity to make a full and proper pre
sentation of the appellants' case in not allowing
him to call witnesses with respect to this issue,
but allowing the representative of the Depart
ment to call his own witnesses.
On this point, too, there is conflicting evi
dence. However, it appears certain that on the
first day of the hearing Mr. Done called Mr.
Nanda, one of the appellants, to testify. Appar
ently after some discussion he was allowed to
give evidence, and he gave evidence in respect
of what he had been told that Mr. Freke had
said at the meeting in question. Mr. Done then
proposed to call three of the appellants, who
had been present at the meeting, to give first
hand evidence in respect of it and what Mr.
Freke had there said. The Chairman refused to
allow them to give evidence at that time. The
following extracts from Mr. Wright's cross-
examination of the Chairman are pertinent in
that respect:
157. Q. And Mr. Nanda, in the course off this evidence,
referred to a certain meeting which had been held that
Mr. Freke attended and which Mr. Freke is alleged to
have made certain statements.
A. Yes, that is correct.
158. Q. And is it not a fact that in the course of his
evidence Mr. Nanda stated that he was not present
there when this occurred, and made it clear that what
he was talking about was really hearsay, as far as he
was concerned?
A. Yes, but I accepted what Mr. Nanda said.
159. Q. You accepted what Mr. Nanda said. Did you
accept it as true?
A. Yes, I did. I accepted what Mr. Nanda stated. I
accepted his evidence.
160. Q. What did Mr. Nanda say?
A. I will have to refer to my notes.
161. Q. Yes.
A. On this particular point I do not have the exact words
of Mr. Nanda. It was during Mr. Nanda's testifying
that the question was brought up, or the incident was
brought up about this conversation that Mr. Freke had
with his staff. At this point in the hearing they wished
to bring witnesses to testify as to the actual conversa
tion that had taken place. I told Mr. Done at this point
that since each Appellant was to testify in turn, and
because I had accepted the evidence that had been
brought forward, and the fact that this conversation
had taken place, and since these Appellants were
testifying then they could reemphasize this point since
they were a witness to this conversation.
Later in the cross-examination the Chairman
said that she ruled at this point that since each
of the appellants were to be heard in turn they
would then comment on the statement—that
any witness Mr. Done would call would have
the right to testify and that Mr. Done had every
opportunity to put in all of the evidence that he
had on a question that went to the issue of bias.
Later on that first day of the hearing Mr.
Done made his presentation from his "notes",
in the course of which the incident of the Chair
man asking for a copy of the notes and passing
a copy to Mr. Coffin arose. In those notes a
strong objection to Mr. Freke's presence on the
rating board, because he was not impartial, was
expressed, as follows:
As it happens we particularly object to the fact that Mr.
Freke himself was on the Board—not because he is not
incompetent but because he was clearly not impartial. As
early as January 21, in the presence of at least three of the
appellants he had stated categorically that he was going to
promote only two—or possibly three—of the present staff.
As four positions were open to competition it follows neces
sarily that if four employees were found to be qualified they
would be entitled to be promoted. But Mr. Freke had
already decided that he would not find four employees to be
qualified and he had already advertised an open competition
to take up the slack. Indeed I submit that even before the
Board sat, Mr. Freke had determined which two employees
would be the successful candidates with one other applicant
in mind as a third possibility. In other words, and without in
any way questioning his integrity, we submit that by the
time the Board sat Mr. Freke was no longer in a position to
be impartial. He had already predetermined the overall
outcome of the competition.
That ended the first day's proceedings.
On the second day Mr. Freke was called and
gave his version. Mr. Done said in his affidavit
that he cross-examined Mr. Freke. He was less
definite in that respect when he was cross-
examined by Mr. Whitehall. In his affidavit and
cross-examination he also stated that after Mr.
Freke had given his evidence he asked to be
allowed to call the three witnesses whom he had
attempted to call on the first day after Mr.
Nanda had finished giving evidence—but that
the Chairman again refused permission to call
them. In her cross-examination the Chairman
said that Mr. Done had an opportunity to call
witnesses after the presentation of Mr. Freke's
evidence, but did not do so. I have found it
somewhat difficult to re-construct from her
cross-examination just what was said by her, if
anything, at the hearing on the second day in
respect of the three witnesses that Mr. Done
had intended to call. But considering her affida
vit and her answers on cross-examination in the
light of the whole of the circumstances, I think
that there is a fairly clear indication that she did
not refuse absolutely to hear these witnesses
but rather that she would be willing to hear
them only in their proper turn. She was not
willing to be diverted from the orderly course
that she had laid down at the start of the
hearing.
Mr. Freke was not the only person who spoke
on behalf of the Department on the second day.
Mr. Coffin spoke first, before Mr. Freke spoke,
and again after Mr. Freke, Mr. Devine, Mr.
Kew and Mr. Galoway had spoken. It was after
Mr. Coffin had spoken the second time on that
day that the appellants withdrew from the hear
ing. If they had stayed and when called in their
turn had attempted to speak as to what Mr.
Freke had said at the meeting in question, the
picture before us probably would be clearer in
that respect.
In my appreciation of the situation on what is
before us, I think that the balance of probability
is that the Chairman was willing to hear all the
witnesses offered by the appellants, but to hear
them in their proper turn in accordance with the
ground rules of procedure she had laid down at
the outset. She must have been aware of the
importance that the appellants attached to what
Mr. Freke had said at the prior meeting and to
their attack on his right to have been a member
of the rating board because of alleged bias or
pre-determined conclusions relative to the
qualifications and selection of candidates for
the available positions. The Chairman heard Mr.
Freke on that issue. It is difficult for me to
conclude that she refused an opportunity to the
appellants to offer evidence designed to con
tradict Mr. Freke's evidence. I need not conjec
ture as to what effect such evidence would have
had, if it had been offered and received. The
question is whether the Chairman refused to
hear it and denied the appellants an opportunity
to present it.
In endeavouring to decide the issues before
the Court, it is not without significance that the
appellants withdrew from the hearing after they
had heard the Department's evidence and sub
missions on the general issues the appellants
had raised, especially as to the qualifications of
the members of the rating board and the alleged
bias of Mr. Freke, and that in announcing their
withdrawal they did not allege that they were
being denied an opportunity to call witnesses
and offer evidence in respect of issues they had
raised. If they had been denied that opportuni
ty, so important to their case, one would think
that they would have stated it to the Chairman
as a reason for their withdrawal. Instead, they
stated incompetence of the Chairman to hear
the appeal as their reason for withdrawal.
The appellants withdrew of their own voli
tion. Now they ask this Court to set aside the
decision of the appeal board, which has been
implemented by appointment of the two candi
dates who qualified. In effect they are asking
this Court to let them get back into an appeal
hearing, which is not improper provided that
there are adequate grounds.
The evidence and material before the Court
fall short, in my view, of showing a balance of
probability that the Chairman denied the appel
lants the right to a fair hearing of their appeal,
or failed to observe the principles of natural
justice and the legal principle of audi alteram
partem, or did not fairly hear the case put
forward by the representative of the appellants,
or did not conduct a fair or proper hearing, or
that she conducted the hearing in such a manner
as to deny the appellants' representative an
opportunity to make a full and proper presenta
tion of their case.
I think that this is a case in which one may
adapt Lord Birkenhead's words, as quoted by
Mr. Justice Ritchie in Posluns v. Toronto Stock
Exchange [1968] S.C.R. 330 at p. 341 and say
that neither the Chairman's good faith nor her
mode of procedure nor her conduct of the hear
ing has been successfully impugned.
I would dismiss the application to set aside
the decision of the appeal board.
JACKETT C.J.
Wrongly referred to in the style of cause as "Appel-
lants" instead of as "Applicants".
2 While the document seems to be, appropriately enough,
referred to in the application as a single decision, it has been
signed and dated by Mrs. Clapham at the end of each
section dealing with the matters that related only to an
"individual" appeal.
While the appeals are expressed to be against the "selec-
tion", the "decision of the Tribunal Board" or against the
competition or the results of the competition, it would seem
to be common ground that they were appeals under section
21. They must, therefore, be regarded as appeals against the
"appointment" or the proposed appointment, as the case
may be, of each of the persons who were selected, as that is
the only kind of appeal for which provision is made by
section 21.
" Paragraph (d) was dropped during argument.
It is also a feature of this statute that the Commission
had authority, by section 12, "in determining ... the basis
of assessment of merit ...", to "prescribe selection stand
ards as to education, knowledge, experience, language, age,
residence or any other matters that, in the opinion of the
Commission, are necessary or desirable having regard to the
nature of the duties to be performed ..." I should have
thought that standards so prescribed would be aids to the
determining of "merit" in relation to the "duties to be
performed" but could not replace the fundamental rule in
section 10 that an appointment must be based on "selection
according to merit, as determined by the Commission". Our
attention has not been drawn to any standards prescribed
under section 12 that have any application to the matter
before us.
6 I am expressing no opinion as to the manner in which
such opportunity to be heard must be given.
7 I think the use of the word "bias" in this connection is
misleading. Choosing civil servants is not a task that can be
done in a judicial or quasi-judicial way. It is an integral part
of the administration of the affairs of executive govern
ment. The statutory provisions enacted to establish and
protect the merit system must, of course, be honestly
applied. The question is, therefore, whether those con
cerned did "genuinely" do what the statute directed. Com
pare Franklin v. Minister of Town and Country Planning,
[1948] A.C. 87, per Lord Thankerton at pages 103-4.
B This particular is not covered by any of the particulars
set out in the notice of the application under section 28
quoted above. Counsel for the respondent explains that, for
that reason, his affidavit material does not deal directly with
this aspect of the matter.
9 See Re O'Byrne and Bazley [1971] 3 O.R. 309, per
Pennell, J. at page 321:
I approach the matter upon the basis that Parliament
intended that there should be a minimum of formality
provided that the requirements of natural justice were
met.
Compare Ward v. Bradford Corpn., TIMES N.P.L.R., July
9, 1971, per Denning, M.R.:
So long as they act fairly and justly their decisions should
be supported.
'° He is here merely saying that they will select candi
dates who are better than those in the Department who are
found to be qualified if such better candidates appear in the
competition and that it will be in the interest of the Depart
ment if such better candidates do appear.
" I have not overlooked the argument that the evidence
was not relevant because it was made before the calling of
the closed competition. In my view, this fact only goes to
the weight of the evidence.
KERR J.
This is very similar in substance and sequence to Rule 5
in the Guide's procedure, ante.
You are being directed to the most recent version of the statute which may not be the version considered at the time of the judgment.